Youngteez – Trending Merchandise Store

At Youngteez, we strive to ensure your complete satisfaction with every purchase. If you are not entirely satisfied with your purchase, we are here to help.

Return Policy

Eligibility for Returns

  • Items must be returned within 7 days of the delivery date.
  • Items must be unused, unwashed, and in the same condition that you received them.
  • Items must be in the original packaging.
  • A receipt or proof of purchase is required for all returns.

Non-returnable Items

  • Gift cards
  • Sale items
  • Downloadable software products
  • Some health and personal care items

Refund Policy

Process

  1. Inspection: Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.
  2. Approval: If your return is approved, we will initiate a refund to your original method of payment.
  3. Timeline: You will receive the credit within a certain number of days, depending on your card issuer’s policies.

Late or Missing Refunds

  • If you haven’t received a refund yet, first check your bank account again.
  • Then contact your credit card company; it may take some time before your refund is officially posted.
  • Next, contact your bank. There is often some processing time before a refund is posted.
  • If you’ve done all of this and you still have not received your refund, please contact us at [email protected].

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, send us an email at [email protected] and send your item to: 535 Harrison Street, San Francisco, California, 94115, United States.

Shipping

  • You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
  • If you receive a refund, the cost of return shipping will be deducted from your refund.
  • Depending on where you live, the time it may take for your exchanged product to reach you may vary.
  • If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Contact Us

If you have any questions about our Return & Refund Policy, please contact us:

Address: 535 Harrison Street, San Francisco, California, 94115, United States

Phone: 415-474-3365

Email: [email protected]

Thank you for shopping with Youngteez. We value your business and are committed to providing you with the best products and service.